1. Miguel, how did your interest in the IT area arise?

I’ve always been “addicted” to technology, since I was a child with my Gameboy, and I’ve grown up with the novelties of the technological world. My free time was always spent in the virtual world of internet and gaming, a hobby that I still have today. When the time came to make decisions I was divided between a Engineering or Management/Economy and ended up deciding for Computer Engineering.

2. How does your contact with Prime Nearshore happen in 2018?

It occurred at a time when I was in a transition between Germany and Portugal. It was pure chance. I always consider LinkedIn contact requests, and Prime Nearshore was no exception. I tend to prefer long term projects, which involve building something lasting, rather than “analysing, developing, delivering, carrying on”. Something we look back to on one day and can be proud of the work we do. At the time of Prime Nearshore’s contact, I felt that the project I was included in had come to a good end and that I should start a new one. The challenges that Prime Nearshore proposed to me were very interesting and coincided with what I wanted for a new professional phase.

3. In practice, what is a Salesforce Architect and what are its responsibilities?

If we use the “definition” of Salesforce Architect, it is very close to being someone who is responsible for receiving requests from the Business, designing the solution to implement them and following their development. For me, it goes a little further than that. What I do, and the responsibility I take on, is all I have described, but it is also, especially, to pass on knowledge to team members, to help whenever there is a blocker, to try to keep the “troops” motivated and to advise the Business. The work of an Architect, in my opinion, has to go a bit beyond the technical component and also enter into the more “human” aspect of IT, so to speak.

4. What technologies and tools do you use?

The obvious tool is Salesforce, but we rely on many others. We use Jira to keep a record of what we have done/needed to do and Microsoft Teams/Slack as a form of communication between team members/customer. We also use Visual Studio Code to develop, Bitbucket/SourceTree to maintain the project’s metadata, Jenkins to deploys and also Whatsapp, which, not being a “tool”, is an important way to cultivate the team’s good mood outside of work.

5. From your perspective, how does Nearshore enrich you as a person and IT professional?

Nearshore has been very interesting. In professional terms, I work daily with international colleagues, especially from Belgium and Spain, and it has been a very good experience to be able to work remotely anywhere in the world. Due to the Nearshore concept, the team was already used to working remotely for 1 or 2 days, and that was a great help when we had to make the transition to completely remote, due to the current situation of the country and the world. On a more personal note, the simple fact of working at home freed me a lot of time, which before was lost in commute, which allowed me to start a channel on Youtube and generally learn new things, which, not being directly related to work, interest me.

Miguel – Salesforce Architect
Prime Nearshore