1. Sara, you’re one of our Primers working at Prime Nearshore. How long have you been with us?
I can say it’s been a few years, last month (March), 7 years.
2. In your opinion, what are the greatest advantages of this type of projects compared to those developed with clients in Portugal?
For me, the biggest advantage is always the challenge of working with different cultures. I love it! I really like meeting new people, who have different customs, which always ends up being a challenge because we have to adapt to the culture we work with every day.
3. For you, what are the biggest challenges of working remotely?
Nowadays it is more and more common to work remotely and it is easier to mitigate the distance. In the case of the client responsible for the project I am currently working on, which is based in Stockholm, there is already a policy of working often from home. The company already has this habit, as well as all the necessary structure to work outside the office. We can see the Lisbon team as “a team that is working from home”.
In my opinion, it is possible to carry out IT projects of this kind at a distance, but if it is possible to maintain some face-to-face contact, it is a great help. Sometimes some conversations and meetings are easier in person, or even just being physically in the same place helps to strengthen bonds of trust.
4. Typically, TV’s are used so that the teams work with each other live. In your project, what other measures are implemented to shorten the distance between our office and the company for which you are developing?
I think it is the set of methodologies, applications and working methods that shortens that distance.
We use an application called Jira, where basically all the work on Tickets is reported, for all the project teams. So, it’s very easy for any collaborator, whether in Lisbon or Stockholm, to see the status of the current project (what’s already been done, what’s being done and what’s still to be done). Here it’s also possible to write comments pointing out someone in particular, in order to notify them that they were mentioned in a comment, and they can also write a comment as a response.
We also use Confluence, which is a collaborative software where teams can make documentation available to everyone. We make constant meetings with the client, using video calls and these meetings can be both technical and business-related.
We also work in Scrum, which is a methodology where the work is planned to be delivered in “Sprints2 of 15 days. On the last day of each Sprint, “Demos” are performed, where the teams can show the work developed, making a call, to which all employees of the company join.
It’s this set of software and methodologies that make us feel like we’re all working in the same place, the same company and the same project, even if we’re physically apart.
5. Based on your experience, would you say it is possible to work with more innovative technologies in this area?
Of course, there is usually a huge sharing of knowledge, which can be a great advantage. There’s always someone who’s read something new or tried out a different technology that could be useful. In Nearshore projects, in which I have participated, there is always a great openness to innovation, evolution, new ideas and there is much that I call “open mind”.
6. From a more personal perspective, do you find working with people from other cultures enriching? In what way?
As I said before, for me it is one of the greatest capital gains. We end up meeting many people from different cultures, we learn to deal with difference and with the characteristics of each country. Sometimes there is a need to go to the client and meet new places and all this allows us to grow not only professionally but also personally.